Privacy Policy

1. Introduction

Gidi Medics (“we,” “us,” “our”) is committed to protecting your privacy. This Policy explains how we collect, use, share, and safeguard your personal data when you visit gidimedics.com or use our services.

Last Updated: July 11, 2025

2. Information We Collect

a. Information You Provide

• Account & Profile: Name, date of birth, gender, contact details, emergency contacts.
• Health & Medical: Medical history, symptoms, treatment records, prescriptions.
• Payment: Billing address, credit/debit card details (processed securely via PCI-compliant gateway).

b. Information We Collect Automatically

• Usage Data: Pages visited, time spent, clickstream data.
• Device & Log Data: IP address, browser type/version, operating system, referring URLs.

c. Cookies & Tracking Technologies

• Cookies, web beacons, and similar tools to improve site functionality, analyze traffic, and personalize your experience.
• You may disable cookies via your browser, but some features may not function properly.

3. How We Use Your Information

• Service Delivery: To schedule and deliver healthcare services, process payments, and communicate appointment details.
• Improvement & Personalization: To understand usage patterns, improve our platform, and tailor content.
• Legal & Safety: To comply with legal obligations, prevent fraud, and protect patient safety.
• Marketing: With your consent, to send newsletters, promotions, or reminders. You may opt out at any time.

4. Sharing & Disclosure

We may share your data with:

• Healthcare Professionals: Doctors, nurses, labs engaged in your care.
• Service Providers: IT, payment processors, analytics providers under strict confidentiality.
• Legal Authorities: When required by law, regulation, or court order.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice).

5. Data Retention

We retain personal and medical records for as long as necessary to provide care, comply with legal obligations (e.g., medical-record retention laws), resolve disputes, and enforce our agreements.

6. Security Measures

• Technical: Encryption (TLS) in transit; firewalls; secure servers.
• Administrative: Access controls; staff training; confidentiality agreements.
• Physical: Locked facilities for paper records; secure access to offices and data centers.

7. International Transfers

If you are outside Nigeria, your information may be transferred to servers or recipients in Nigeria. We ensure adequate safeguards (e.g., standard contractual clauses) are in place.

8. Your Rights & Choices

Depending on your jurisdiction, you may have:

• Access: Request a copy of your data.
• Correction: Ask us to rectify inaccurate or incomplete data.
• Deletion: Request erasure of your data (subject to legal record-keeping).
• Portability: Obtain a machine-readable copy of data you provided.
• Restriction: Limit certain processing activities.
• Objection: Opt out of direct marketing or automated decision-making.

To exercise these rights, contact [email protected]. We may require verification before acting on requests.

9. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors. If we learn we have inadvertently done so, we will delete it promptly.

10. Changes to This Policy

We may update this Policy to reflect operational, legal, or regulatory changes. We will post the revised Policy with a new “Last Updated” date. Continued use means acceptance.